Privacy policy

Privacy Policy

Last updated: 22/06/2026

CATENACCIA is operated by Bergozza Andrea, with registered address at Via Crocetta 24/9, 36071 Arzignano (VI) Italy.

Tax details:
VAT number: 04656880244
Tax code: BRGNDR06C20A459P
PEC: andreabergozza@pec.it

Contact details:
Phone: +39 389 473 184
Email: infocatenaccia@gmail.com

CATENACCIA operates this store and website, including the information, content, features, tools, products and services, in order to provide customers with an appropriate shopping experience.

CATENACCIA is supported by Shopify, which allows us to provide the Services. This Privacy Policy describes how we collect, use and disclose your personal data when you visit the website, use the Services, make a purchase or any other transaction, or communicate with us.

In case of conflict between our Terms and Conditions and this Privacy Policy, this Privacy Policy shall prevail in relation to the collection, processing and disclosure of your personal data.

Please read this Privacy Policy carefully. By using and accessing the Services, you confirm that you have read and understood what is described in relation to the collection, use and disclosure of your information.

1. Personal data we collect or process

When we use the term “personal data”, we refer to information that identifies you or is reasonably connected to you or another person.

We may collect or process the following categories of personal data, depending on your interaction with the Services and to the extent permitted or required by applicable law:

  • Contact details, including name, address, billing address, shipping address, phone number and email address.

  • Financial data, including payment details, transaction details, payment method, payment confirmation and other payment-related information.

  • Account data, including username, password, preferences and settings.

  • Transaction data, including items you view, add to cart, purchase, return, exchange or remove.

  • Communications with us, including information you provide when contacting customer support or communicating with us.

  • Device information, including information about your device, browser, connection network, IP address and other technical identifiers.

  • Usage information, including information about how and when you interact with or browse the Services.

2. Sources of personal data

We may collect personal data from the following sources:

  • directly from you, including when you create an account, place an order, use the Services, communicate with us or provide us with your personal data;

  • automatically through the Services, including through your device, cookies and similar technologies;

  • from our service providers, when they collect or process personal data on our behalf;

  • from our partners or third parties, where permitted by applicable law.

3. How we use your personal data

We use your personal data for the following purposes:

Providing, personalizing and improving the Services

We use your personal data to provide the Services, process payments, fulfill orders, manage shipping, returns and exchanges, create and manage accounts, remember preferences, provide customer support and improve the shopping experience.

Marketing and advertising

We may use your personal data for marketing and advertising purposes, such as sending promotional or commercial communications by email, SMS or other channels, where permitted by law and according to your preferences.

Security and fraud prevention

We use your personal data to authenticate accounts, provide a secure payment and shopping experience, detect and prevent fraudulent, illegal, unsafe or harmful activities, and protect the Services.

Communications with you

We use your personal data to provide customer support, respond to requests, send information relating to orders and maintain our commercial relationship with you.

Legal reasons

We use your personal data to comply with applicable laws, respond to valid legal requests from competent authorities, defend our rights or enforce terms, conditions and policies.

4. How we disclose personal data

In certain circumstances, we may disclose your personal data to third parties for legitimate purposes and in accordance with this Privacy Policy.

These third parties may include:

  • Shopify, sellers and service providers who perform services on our behalf, such as IT management, payment processing, data analysis, customer support, storage, order fulfillment and shipping;

  • business and marketing partners, where permitted by applicable law;

  • third parties when you request or authorize us to disclose certain information, for example for product shipping;

  • affiliates or entities within our business group;

  • public authorities or authorized parties, where required by law or necessary to protect rights, safety and legitimate interests.

5. Relationship with Shopify

The Services are supported by Shopify. Shopify may collect and process personal data relating to your access to and use of the Services in order to provide, improve and protect the Services.

Data submitted through the Services may be transmitted and shared with Shopify and with third parties that may be located in countries other than your country of residence.

For more information about how Shopify uses personal data and about any rights you may have, you can consult Shopify’s Consumer Privacy Policy.

6. Third-party websites and links

The Services may contain links to websites or online platforms operated by third parties.

If you access websites that are not affiliated with or controlled by CATENACCIA, you should refer to the privacy policies, terms of use and security measures of those third parties.

CATENACCIA is not responsible for the privacy, security, accuracy or reliability of content available on third-party websites or platforms.

7. Children’s data

The Services are not intended for use by minors.

We do not knowingly collect personal data from minors under the age required by applicable law. If a parent or guardian believes that a minor has provided us with personal data, they may contact us using the contact details provided in this Privacy Policy to request deletion.

8. Security and retention of data

We adopt reasonable measures to protect personal data. However, no security measure is perfect or impenetrable, and we cannot guarantee absolute security.

The retention period for personal data depends on several factors, including the need to provide the Services, manage accounts and orders, comply with legal obligations, resolve disputes or enforce agreements and policies.

9. Your rights and choices

Depending on your place of residence and the applicable law, you may have one or more of the following rights:

  • right of access to personal data;

  • right to request correction of personal data;

  • right to request deletion of personal data;

  • right to data portability;

  • right to object to processing;

  • right to restriction of processing;

  • right to withdraw consent, where processing is based on consent.

You may exercise these rights by contacting us using the contact details provided in the “Contact” section.

Before processing a request, we may need to verify your identity, within the limits permitted by applicable law.

10. Communication preferences

We may send promotional emails. You may opt out of receiving them at any time by using the unsubscribe link included in our communications.

Even if you opt out of promotional communications, we may still send you non-promotional communications, such as emails relating to your account, orders, shipping or customer support.

11. Complaints

If you have any complaint about how we process your personal data, you may contact us using the contact details provided in this Privacy Policy.

Where provided by applicable law, you may also contact the competent data protection authority.

12. International transfers

Your personal data may be transferred, stored and processed outside your country of residence.

In case of transfer of personal data outside the European Economic Area or the United Kingdom, we will rely on transfer mechanisms recognized by applicable law, where required.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect changes to our business, operational, legal or regulatory practices.

The updated version will be published on the website with the date of the latest update.

14. Contact

For questions about this Privacy Policy, our personal data processing practices or to exercise any rights provided by applicable law, you can contact us at:

CATENACCIA
Trade name: CATENACCIA
Seller / Business name: Bergozza Andrea
Address: Via Crocetta 24/9 36071 Arzignano (VI)
Country: Italy

Email: infocatenaccia@gmail.com
Phone: +39 389 473 184

VAT number: 04656880244
Tax code: BRGNDR06C20A459P
PEC: andreabergozza@pec.it

For the purposes of applicable data protection laws, the data controller is Bergozza Andrea, operator of CATENACCIA.